Has TRAI Been Impartial?

Recent actions by the Telecom Regulatory Authority of India have raised doubts about its objectivity. The playing field has not been level and benefitted Reliance Jio at the expense of its market rivals. While consumers think they are gaining, the quality of services have deteriorated and not kept pace with the expansion of this sector. Rishi Raj, executive editor of Financial Express explains the complexities of India's telecommunications industry.